JetBlue Celebrates Opening of Havana Ticket Offices

JetBlue Celebrates Opening of Havana Ticket Offices

HAVANA, Sept.1th  JetBlue the first U.S. airline to bring affordable and convenient commercial air travel to Cuba after more than 50 years, today announced the long-anticipated opening of its City Ticket Office and Airport Ticket Office in Havana.

Both locations offer a new option for Cubans to book travel on JetBlue, with the added benefit of in-person interactions which will provide the personal, helpful and simple customer experience the airline is known for.

JetBlue CEO Robin Hayes, various Cuban officials, airport leadership and JetBlue crewmembers will take part in a ribbon cutting ceremony at the City Ticket Office today to celebrate the opening and will welcome customers at the new location.

The opening of the ticket offices come the same week JetBlue celebrates the one-year anniversary of its historic first commercial flight to Cuba on August 31, 2016. In this first year of commercial service, JetBlue has carried more than 390,000 customers between the U.S. and Cuba and operated nearly 2,000 flights between the two nations.

The City Ticket Office is centrally and conveniently located in Havana’s Vedado neighborhood. The new JetBlue space is in the same building as several travel agencies. The area is well-known and easy to reach for JetBlue customers.

The accompanying Airport Ticket Office is located across from JetBlue’s check-in counters at Terminal 3 in Havana’s José Martí International Airport (HAV). Both locations welcome customers wishing to book travel with JetBlue and offer the lowest available fare. Customers may also make changes to existing reservations, select seats and select ancillary services.

Havana City Ticket OfficeHavana Airport Ticket Office
Calle 23 No. 64, esquina P

Vedado, Plaza de la Revolución

José Martí International Airport

Terminal 3 – Departures Level


Mon – Fri: 8:30 a.m. – 4:30 p.m.

Sat: 8:30 a.m. – 12:30 p.m.

Sun: Closed


Daily: 9 a.m. – 5 p.m.

JetBlue operates daily flights between Havana and three of the airline’s focus cities:

  • New York’s John F. Kennedy International Airport (JFK)
  • Fort Lauderdale-Hollywood International Airport (FLL)
  • Orlando International Airport (MCO)

In addition to Havana, JetBlue serves three other Cuban cities with daily service from Fort Lauderdale-Hollywood:

  • Santa Clara – Abel Santamaría Airport (SNU)
  • Camagüey – Ignacio Agramonte Airport (CMW)
  • Holguín – Frank País Airport (HOG)

All U.S. customers traveling to Cuba must be authorized to do so under the U.S. government’s Cuban Assets Control Regulations and they must certify that they qualify for one of the twelve approved travel categories outlined by the U.S. Department of Treasury. All travelers to Cuba must make their own determinations with respect to the appropriate travel category, as well as the type of visa required by Cuba for their purpose of travel.
With information from (BUSINESS WIRE)